Who we are and how to contact us

The Site is operated by Live 5 Limited (“Live 5”, “we”, “our” or “us”). We are a private limited company, registered in England and Wales under company number 10409476 and have our registered office at 1 Bedford Avenue, London, United Kingdom, WC1B 3AU. Our principal place of business is Barn 7, Office A2, Dunston Business Village, Stafford Road, Dunston, Staffordshire, United Kingdom, ST18 9AB.

We are regulated by the Gambling Commission of Great Britain under account number 47418. remote operating licence number 047418-A-325612-002 and non-remote operating licence number 047418-N-325611-006

By accessing or using this Site, you confirm that you are at least 18 years of age and of legal age to gamble in your country of residence.

To contact us, please email info@live5.co.uk

By using our Site you accept these Terms of Use

By using our Site, you confirm that you accept these Terms of Use and that you agree to comply with them.

If you do not agree to these Terms of Use, you must not use our Site.

We recommend that you print a copy of these Terms of Use for future reference.

There are other terms that may apply to you

These Terms of Use refer to the following additional terms, which also apply to your use of our Site:

• Our https://live5.co.uk/privacy.html
• Our Cookie Policy https://live5.co.uk/cookie.html, which sets out information about the cookies on our Site.

We may make changes to these Terms of Use

We may amend these Terms of Use from time to time. Every time you wish to use our Site, please check these Terms of Use to ensure you understand the terms and conditions that apply at that time.

We may make changes to our Site

We may update and change our Site from time to time to reflect changes to our products (including, without limitation, our games), our users' needs and our business priorities.

We may suspend or withdraw our Site

Our Site is made available free of charge.

We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Site (including, without limitation, any content) for business and operational reasons.

You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these Terms of Use and other applicable terms and conditions, and that they comply with them.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these Terms of Use to any third party.

Our Site is intended for users in the UK only

This Site, its content and any services provided in relation to the same are only targeted to, and intended for use by, individuals located in the United Kingdom.

By continuing to access, view or make use of this Site (and any related content and services), you hereby confirm that gambling is not illegal in the country, territory and/or jurisdiction from where you access, view or make use of this Site (and any related content and services) (each being a “Prohibited Jurisdiction”).

We do not represent, warrant or undertake that the content available on or through our Site is available or appropriate for use in any Prohibited Jurisdiction.

If you are located in a Prohibited Jurisdiction, you must immediately discontinue use of this Site (and any related content and services).

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at info@live5.co.uk

Intellectual property and how you may use material on our Site

All intellectual property rights in and to the Site, and all content and material (including, without limitation, our games) published on and via the Site, including, without limitation, all copyright, trademarks, software, designs, graphics, layout, look and feel, information, structure, database rights, design rights, patents and domain names (together, the “Content”) is our property or is licensed to us (as applicable). You may use the Content for your personal, non-commercial use only and only as permitted and enabled by the intended functionality of the Site. No other use of the Content is allowed or grants you any interest in any intellectual property rights owned by or licensed to us, and you agree not to (and not to help or enable any third party to) copy, modify, download, reproduce, transmit, publish, share, repost, display, distribute, commercially exploit, tamper, hack, with or create derivative works of the Content, and you must not use any illustrations, photographs, video or audio sequences or any graphics on or from our Site.

You must not use any Content on or from our Site for commercial purposes without obtaining a written licence to do so from us or our licensors (as applicable).

If you copy, modify, download, reproduce, transmit, publish, share, repost, display, distribute, commercially exploit, tamper, hack, with or create derivative works of any Content, or any part of our Site, in breach of these Terms of Use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the Content (or any parts of our Site) which you have made.

No text or data mining, or web scraping

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our Site or any services provided via, or in relation to, our Site. This includes, without limitation, using (or permitting, authorising or attempting to use):

• Any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the Site or any data, content (including, without limitation, the games), information or services accessed via the same.
• Any automated analytical technique aimed at analysing text, data and content in digital form (including, without limitation, with respect to our games) to generate information which includes but is not limited to patterns, trends and correlations.

The provisions in this clause should be treated as an express reservation of our rights in this regard.

Do not rely on information on our Site

The content and material (including, without limitation, our games) on our Site are provided for general information and demonstration purposes only. It is not intended to amount to advice or accurate gameplay on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content or material on our Site.

Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content or material (including, without limitation, our games) on our Site is accurate, complete or up to date.

We are not responsible for websites we link to

Where our Site contains links to other Sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those Sites or resources.

Our responsibility for loss or damage suffered by you

Whether you are a consumer or a business user:

• We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

If you are a business user:

• The Site and the content on it are provided on an “as is” basis and we exclude all implied conditions, warranties, representations or other terms that may apply to our Site or any content on it.
• We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
• use of, or inability to use, our Site; or
• use of, or reliance on, any content displayed on our Site.
• In particular, we will not be liable for:
• loss of profits, sales, business or revenue;
• business interruption;
• loss of anticipated savings;
• loss of business opportunity, goodwill or reputation; or
• any indirect or consequential loss or damage.

If you are a consumer user:

• Please note that we only provide our Site for domestic and private use. You agree not to use our Site for any commercial or business purposes.
• We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
• use of, or inability to use, our Site; or
• use of, or reliance on, any content displayed on our Site.
• We have no liability to you for any losses that could not have been reasonably expected by you and us at the time you access and use the Site, or for any loss of profit, loss of business, business interruption or loss of business opportunity.

How we may use your personal information

We will only use your personal information as set out in our https://live5.co.uk/privacy.html

We are not responsible for viruses and you must not introduce them

We do not guarantee that our Site and/or any content displayed on our Site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our Site. You should use your own virus protection software.

You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

Rules about linking to our Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our Site in any website that is not owned by you.

Our Site must not be framed on any other Site, nor may you create a link to any part of our Site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our Site other than that set out above, please contact info@live5.co.uk

Breach of these Terms of Use

When we consider that a breach of these Terms of Use has occurred, we may take such action as we deem appropriate.

Failure to comply with these Terms of Use (including, without limitation, the Acceptable Use Policy) constitutes a material breach of these Terms of Use upon which you are permitted to use our Site, and may result in our taking all or any of the following actions:

• Immediate, temporary or permanent withdrawal of your right to use our Site.
• Issue of a warning to you.
• Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, without limitation, reasonable administrative and legal costs) resulting from the breach.
• Further legal action against you.
• Disclosure of such information to law enforcement authorities as we determine is reasonably necessary or as required by law.

We exclude our liability for all action we may take in response to breaches of these Terms of Use. The actions we may take are not limited to those described above, and we may take any other action we deem reasonably appropriate.

Which country's laws apply to any disputes?

If you are a consumer, please note that these Terms of Use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these Terms of Use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Acceptable Use Policy

This Acceptable Use Policy sets out the standards that apply when you link to our Site, interact with or otherwise use our Site in any other way. In particular, this Acceptable Use Policy sets out the permitted and prohibited uses of our Site. When using our Site, you must comply with this Acceptable Use Policy at all times.

Prohibited uses

You may not use our Site:

• If you are under the age of 18 (or the legal age to gamble in your country of residence).
• If you have been excluded, or are currently subject to a self-exclusion, from gambling.
• If you are located in a Prohibited Jurisdiction.
• In any way that breaches any applicable local, national or international law or regulation.
• In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.

You also agree:

• Not to reproduce, duplicate, copy or re-sell any part of our Site in contravention of the provisions of these Terms of Use.
• Not to access without authority, interfere with, damage or disrupt:
• any content displayed on, or part of, our Site;
• any equipment or network on which our Site is stored;
• any software used in the provision of our Site; or
• any equipment or network or software owned or used by any third party.